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Privacy Policy (Matbronze Wildlife Art)

Effective date: 07 Apr 2026
Business name: Matbronze Wildlife Art (“we”, “us”, “our”)
Address: 2 Kifaru Lane, Nairobi, Kenya
Email: sales@matbronze.com | Phone: (+254) 721 762 855

1) What this policy covers

This Privacy Policy explains how we collect, use, share, and protect personal information when you visit matbronze.com (the “Site”), contact us, or purchase from our online store.

2) Information we collect

We may collect the following categories of information:

  • Contact details: name, email address, phone number, billing/shipping address.

  • Order information: items purchased, order notes, delivery details, and order history.

  • Payment information: payment status and transaction references. We do not store full card details on our servers; payments are processed by third-party payment providers (see Section 5).

  • Device and usage data: IP address, browser type, device identifiers, pages viewed, and actions taken on the Site (collected via cookies and analytics tools).

  • Marketing preferences: whether you opt in/out of marketing emails.

3) How we use your information

We use personal information to:

  • Process and fulfil orders, including shipping and customer support.

  • Communicate with you about purchases, delivery, returns, and inquiries.

  • Send marketing emails if you opt in (you can unsubscribe at any time).

  • Improve our Site and services using analytics and performance measurement.

  • Prevent fraud and secure our Site, and comply with legal obligations.

4) Legal bases (where applicable)

Depending on your location, we process personal information based on:

  • Contract necessity (to complete your purchase and deliver products).

  • Consent (for marketing emails and certain cookies).

  • Legitimate interests (site security, fraud prevention, analytics to improve services).

  • Legal obligation (tax, accounting, and compliance requirements).

5) Sharing your information

We share personal information only as needed to operate our business, including with:

  • Website platform provider: Wix.com (hosting, store, and site functionality).

  • Payment providers: PayPal and Paystack (to process payments).

  • Shipping/fulfillment providers: DHL and Fedex.

  • Analytics providers: e.g., Google Analytics to understand site usage and improve performance.

  • Legal/compliance: if required by law or to protect rights, safety, and security.

These providers may process data under their own privacy policies.

6) Cookies and similar technologies

We use cookies and similar technologies for:

  • Essential site functionality (e.g., cart and checkout)

  • Security and fraud prevention

  • Analytics and performance measurement

  • Marketing (if enabled)

You can manage cookies through our cookie banner and/or your browser settings. 

7) Marketing emails

If you subscribe or opt in, we may send you marketing emails. You can unsubscribe at any time using the link in our emails or by contacting sales@matbronze.com.

8) Data retention

We keep personal information only as long as necessary for the purposes described above, including to fulfill orders, maintain business records, and meet legal/tax requirements. When no longer needed, we delete or anonymize it.

9) International transfers

Your information may be processed in countries other than where you live (for example, where Wix or our service providers operate). We take steps to ensure appropriate safeguards are in place where required.

10) Your rights

Depending on your location, you may have rights to:

  • Request access to your personal information

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent (where processing is based on consent)

  • Request a copy/portability of your data

  • Lodge a complaint with a data protection authority (where applicable)

To make a request, contact sales@matbronze.com.

11) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.

12) Children’s privacy

Our Site is not intended for children, and we do not knowingly collect personal information from children.

13) Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date.

14) Contact us

Matbronze Wildlife Art
2 Kifaru Lane, Nairobi, Kenya
enquiries@matbronze.com | (+254) 721 762 855

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